Shipping policy

Thank you for shopping with GnawPaws. We are committed to delivering your order quickly and efficiently. Please review our shipping policy below.

Processing & Shipping Times

• Orders are processed within 1-2 business days (excluding weekends and holidays).

• Once shipped, delivery times vary based on location and shipping method:

• UK Standard Shipping: 2-5 business days

• You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Rates & Delivery Estimates

• Shipping costs are calculated at checkout based on your location and selected shipping method.

Lost, Delayed, or Damaged Packages

• We are not responsible for lost or stolen packages after they have been shipped. If your package is lost in transit, please contact the courier directly.

• If your order arrives damaged, please contact us at contact@gnawpaws.com within 14 days of receiving your package with photos of the issue.

Returns & Refunds

• For information on returns, please refer to our [Return Policy].

Contact Us

If you have any questions about shipping, feel free to reach out to us at [contact@gnawpaws.com].